#bf-livechat{--lc-bg:#141416;--lc-surface:#232326;--lc-line:#303035;--lc-text:#f4f4f5;--lc-muted:#a1a1aa;--lc-accent:#4f5fe8;position:fixed;right:24px;bottom:24px;z-index:1060;color:var(--lc-text);color-scheme:dark;font-family:inherit;font-size:14px;line-height:1.5}html[data-bf-theme="light"] #bf-livechat,body.bf-admin #bf-livechat{--lc-bg:#fff;--lc-surface:#f3f4f6;--lc-line:#e5e7eb;--lc-text:#18181b;--lc-muted:#71717a;color-scheme:light}
#bf-livechat *{box-sizing:border-box}#bf-livechat [hidden]{display:none!important}#bf-livechat button,#bf-livechat input,#bf-livechat textarea{font:inherit;letter-spacing:normal}#bf-livechat button{cursor:pointer;color:inherit}#bf-livechat button:disabled{opacity:.5;cursor:wait}#bf-livechat button:focus-visible,#bf-livechat input:focus-visible,#bf-livechat textarea:focus-visible{outline:2px solid #818cf8;outline-offset:3px}#bf-livechat svg{flex-shrink:0}#bf-livechat img{width:100%;height:100%;object-fit:contain;border-radius:50%}
#bf-livechat .lc-launch{display:flex;align-items:center;gap:10px;border:1px solid var(--lc-line);border-radius:18px;background:var(--lc-bg);padding:12px 17px;font-weight:600;position:relative}#bf-livechat .lc-launch-symbol{width:32px;height:32px;display:grid;place-items:center}#bf-livechat .lc-launch-label{max-width:220px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}#bf-livechat .lc-launch i{position:absolute;top:0;right:0;width:10px;height:10px;border-radius:50%;background:#22c55e}
#bf-livechat .lc-window{position:absolute;right:0;bottom:72px;width:400px;height:620px;max-height:calc(100dvh - 118px);display:flex;flex-direction:column;background:var(--lc-bg);border:1px solid var(--lc-line);border-radius:23px;overflow:hidden;box-shadow:0 18px 60px #0002}
#bf-livechat header{padding:19px 17px;display:flex;align-items:center;gap:10px;border-bottom:1px solid var(--lc-line);flex-shrink:0}#bf-livechat .lc-symbol{width:38px;height:38px;flex-shrink:0;display:grid;place-items:center;position:relative}#bf-livechat .lc-heading{min-width:0;flex:1}#bf-livechat .lc-title{display:block;font-size:14px;font-weight:650;line-height:1.35;overflow-wrap:anywhere}#bf-livechat .lc-presence{display:block;color:var(--lc-muted);font-size:10px;margin-top:4px}#bf-livechat .lc-presence.is-online:before{content:'';display:inline-block;width:6px;height:6px;border-radius:50%;background:#10b981;margin-right:5px}#bf-livechat .lc-actions{display:flex;align-items:center;gap:3px}#bf-livechat .lc-icon{display:grid;place-items:center;background:transparent;border:0;width:32px;height:34px;padding:5px;color:var(--lc-muted);border-radius:9px}#bf-livechat .lc-icon:hover{background:var(--lc-surface);color:var(--lc-text)}#bf-livechat .lc-end{display:flex;flex-direction:column;align-items:center;gap:0;border:0;background:transparent;color:#ef4444;padding:3px 5px;border-radius:9px}#bf-livechat .lc-end span{font-size:9px}#bf-livechat .lc-end:hover{background:#ef444414}
#bf-livechat .lc-page{padding:24px;flex:1;min-height:0;overflow:auto;overscroll-behavior:contain;scrollbar-width:thin;scrollbar-color:var(--lc-line) transparent}#bf-livechat .lc-home{display:flex;flex-direction:column;justify-content:flex-end;gap:26px}#bf-livechat h2{color:var(--lc-text);font-weight:650;letter-spacing:-.5px;line-height:1.4;margin:0}#bf-livechat .lc-hello{font-size:29px}#bf-livechat .lc-intro p{font-size:15px;color:var(--lc-muted);margin:6px 0 0}#bf-livechat .lc-availability{padding:16px;border:1px solid var(--lc-line);border-radius:18px}#bf-livechat .lc-online-summary{display:flex;gap:12px;align-items:center;margin-bottom:16px}#bf-livechat .lc-online-summary strong{font-size:14px;font-weight:600}#bf-livechat .lc-online-summary p{color:var(--lc-muted);font-size:12px;line-height:1.55;margin:3px 0 0}#bf-livechat .lc-dot:after{content:'';position:absolute;right:-1px;bottom:-1px;width:12px;height:12px;border:2px solid var(--lc-bg);background:#71717a;border-radius:50%}#bf-livechat .lc-dot.is-online:after{background:#10b981}#bf-livechat .lc-primary{width:100%;min-height:46px;display:flex;align-items:center;justify-content:center;gap:9px;background:var(--lc-accent);color:white;border:0;border-radius:12px;font-weight:600;padding:11px 15px}
#bf-livechat .lc-contact{display:flex;flex-direction:column;justify-content:flex-start}#bf-livechat .lc-contact h2{font-size:20px;margin:0 0 18px}#bf-livechat .lc-contact label{font-size:12px;color:var(--lc-muted);margin:11px 0 6px}#bf-livechat .lc-contact input{width:100%;min-height:43px;border:1px solid transparent;background:var(--lc-surface);color:var(--lc-text);border-radius:12px;padding:10px 13px;box-shadow:none}#bf-livechat .lc-disclosure{font-size:10px;line-height:1.6;color:var(--lc-muted);margin:15px 0}#bf-livechat .lc-chat{display:flex;flex-direction:column;flex:1;min-height:0;padding:0 14px 15px}
#bf-livechat .lc-messages{flex:1;min-height:0;overflow:auto;overscroll-behavior:contain;padding:20px 1px 18px;scrollbar-width:thin;scrollbar-color:var(--lc-line) transparent;display:flex;flex-direction:column;gap:16px}#bf-livechat .lc-messages:before{content:'';flex:1}#bf-livechat .lc-row{display:flex;align-items:flex-end;gap:7px;flex-shrink:0;max-width:94%;align-self:flex-start}#bf-livechat .lc-row.is-self{align-self:flex-end;max-width:85%}#bf-livechat .lc-avatar{width:24px;height:24px;display:grid;place-items:center;flex-shrink:0;margin-bottom:3px}#bf-livechat .lc-avatar svg{width:19px;height:19px}#bf-livechat .lc-bubble{min-width:0;border-radius:18px 18px 18px 5px;background:var(--lc-surface);padding:11px 14px;overflow-wrap:anywhere}#bf-livechat .is-self .lc-bubble{background:var(--lc-accent);color:white;border-radius:18px 18px 5px 18px}#bf-livechat .lc-bubble p{margin:0;white-space:pre-wrap;color:inherit;font-size:13px;line-height:1.6}#bf-livechat .lc-bubble small{display:block;font-size:9px;opacity:.65;margin-top:5px}#bf-livechat .lc-file-link{display:block;color:inherit;text-decoration:underline;font-size:12px;margin:5px 0}#bf-livechat .lc-compose{display:flex;gap:4px;align-items:flex-end;border-radius:24px;background:var(--lc-surface);padding:7px;margin:0;flex-shrink:0}#bf-livechat .lc-compose textarea{resize:none;flex:1;min-width:0;min-height:34px;max-height:95px;padding:7px 5px;border:0;border-radius:8px;box-shadow:none;background:transparent;color:var(--lc-text);font-size:14px;line-height:20px}#bf-livechat .lc-compose .lc-send{color:var(--lc-text)}#bf-livechat .lc-status,#bf-livechat .lc-offline{font-size:11px;color:var(--lc-muted);margin:0;padding:7px 17px 12px;line-height:1.5}#bf-livechat .lc-status:empty{display:none}#bf-livechat .lc-offline{padding:0 8px 9px}#bf-livechat .lc-attachment{display:flex;align-items:center;justify-content:space-between;padding:7px 12px;font-size:11px;background:var(--lc-surface);margin-bottom:6px;border-radius:10px}#bf-livechat .lc-attachment span{overflow:hidden;white-space:nowrap;text-overflow:ellipsis}#bf-livechat .lc-attachment button{background:transparent;border:0;color:var(--lc-muted);display:grid;place-items:center}#bf-livechat .lc-sr{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}
#bf-livechat .lc-confirm{position:absolute;inset:0;z-index:2;display:flex;align-items:center;justify-content:center;background:#0008;padding:20px}#bf-livechat .lc-confirm>div{background:var(--lc-bg);border:1px solid var(--lc-line);border-radius:19px;padding:25px;max-height:100%;overflow:auto}#bf-livechat .lc-confirm h2{font-size:20px;margin:15px 0 12px}#bf-livechat .lc-confirm p{font-size:12px;color:var(--lc-muted);line-height:1.7;margin:0 0 20px}#bf-livechat .lc-confirm-icon{display:grid;place-items:center;background:#ef444415;color:#ef4444;width:42px;height:42px;border-radius:13px}#bf-livechat .lc-confirm button{width:100%;padding:12px;border-radius:11px;font-weight:600;font-size:13px}#bf-livechat .lc-danger{color:white;background:#dc2626;border:0}#bf-livechat .lc-cancel{background:var(--lc-surface);border:0;margin-top:9px}#bf-livechat .lc-confirm .lc-confirm-error{color:#ef4444;margin:10px 0 0}#bf-livechat .lc-confirm-error:empty{display:none}
@media(max-width:767px){#bf-livechat{right:15px;bottom:calc(86px + env(safe-area-inset-bottom,0px))}#bf-livechat .lc-launch{padding:11px;border-radius:50%}#bf-livechat .lc-launch-label{display:none}#bf-livechat .lc-window{position:fixed;left:10px;right:10px;top:calc(12px + env(safe-area-inset-top,0px));bottom:calc(84px + env(safe-area-inset-bottom,0px));width:auto;height:auto;max-height:none;border-radius:22px}#bf-livechat .lc-contact input,#bf-livechat .lc-compose textarea{font-size:16px}#bf-livechat header{padding:15px 13px;gap:8px}#bf-livechat .lc-page{padding:22px}#bf-livechat .lc-contact{justify-content:normal}#bf-livechat .lc-contact h2{margin-top:auto;padding-top:12px}#bf-livechat .lc-contact .lc-primary{flex-shrink:0}}
@media(max-height:600px){#bf-livechat .lc-page{justify-content:flex-start}#bf-livechat .lc-window{max-height:calc(100dvh - 95px);bottom:64px}#bf-livechat .lc-contact{display:block}#bf-livechat .lc-contact label{display:block}}

#bf-livechat .lc-contact>*{flex-shrink:0}#bf-livechat .lc-contact:before{content:"";flex:1 0 0}

/* Compact support panel: each step uses only the space it needs. */
#bf-livechat .lc-window{width:350px;height:480px;bottom:60px;border-radius:16px;box-shadow:none;max-height:calc(100dvh - 106px)}
#bf-livechat .lc-window[data-screen="home"]{height:450px}
#bf-livechat .lc-window[data-screen="contact"]{height:450px}
#bf-livechat header{padding:12px 14px;gap:8px}
#bf-livechat .lc-symbol{width:29px;height:29px}
#bf-livechat .lc-title{font-size:13px;line-height:1.35}
#bf-livechat .lc-presence{font-size:10px;margin-top:2px}
#bf-livechat .lc-page{padding:17px}
#bf-livechat .lc-home{justify-content:flex-start;gap:18px}
#bf-livechat .lc-intro{padding-top:8px}
#bf-livechat .lc-hello{font-size:23px;line-height:1.3}
#bf-livechat .lc-intro p{font-size:13px;margin-top:4px}
#bf-livechat .lc-availability{padding:12px;border-radius:12px}
#bf-livechat .lc-online-summary{gap:9px;margin-bottom:12px}
#bf-livechat .lc-online-summary strong{font-size:12px}
#bf-livechat .lc-online-summary p{font-size:11px;line-height:1.5}
#bf-livechat .lc-primary{min-height:38px;padding:8px 12px;border-radius:9px;font-size:13px}
#bf-livechat .lc-primary svg{width:18px;height:18px}
#bf-livechat .lc-contact:before{display:none}
#bf-livechat .lc-contact h2{font-size:17px;line-height:1.4;margin:0 0 10px;padding:0}
#bf-livechat .lc-contact label{font-size:11px;margin:9px 0 5px}
#bf-livechat .lc-contact input{min-height:37px;height:37px;padding:7px 10px;border-radius:9px;font-size:13px}
#bf-livechat .lc-contact input:focus{border-color:#a1a1aa!important;box-shadow:none!important;outline:1px solid #a1a1aa;outline-offset:1px}
#bf-livechat .lc-disclosure{font-size:10px;line-height:1.5;margin:12px 0}
#bf-livechat .lc-chat{padding:0 11px 11px}
#bf-livechat .lc-messages{padding:14px 0;gap:12px}
#bf-livechat .lc-bubble{padding:9px 11px;border-radius:13px 13px 13px 4px}
#bf-livechat .is-self .lc-bubble{border-radius:13px 13px 4px 13px}
#bf-livechat .lc-bubble p{font-size:12px}
#bf-livechat .lc-compose{padding:5px;border-radius:20px}
#bf-livechat .lc-compose textarea{font-size:13px}
#bf-livechat .lc-launch{padding:9px 12px;gap:8px;border-radius:12px;font-size:12px}
#bf-livechat .lc-launch-symbol{width:25px;height:25px}
#bf-livechat .lc-confirm{padding:15px}
#bf-livechat .lc-confirm>div{padding:19px;border-radius:14px}
#bf-livechat .lc-confirm h2{font-size:17px;margin:12px 0 9px}
#bf-livechat .lc-confirm p{font-size:11px;margin-bottom:15px}
#bf-livechat .lc-confirm-icon{width:34px;height:34px;border-radius:10px}
#bf-livechat .lc-confirm button{padding:10px;font-size:12px}
@media(max-width:767px){
 #bf-livechat .lc-launch{padding:10px;border-radius:50%}
 #bf-livechat .lc-window{left:auto;right:12px;top:auto;bottom:calc(144px + env(safe-area-inset-bottom,0px));width:min(350px,calc(100vw - 24px));height:460px;max-height:calc(100dvh - 158px - env(safe-area-inset-bottom,0px));border-radius:16px}
 #bf-livechat .lc-window[data-screen="home"]{height:455px}
 #bf-livechat .lc-window[data-screen="contact"]{height:455px}
 #bf-livechat .lc-contact input,#bf-livechat .lc-compose textarea{font-size:16px}
 #bf-livechat .lc-page{padding:16px}
 #bf-livechat .lc-contact h2{margin-top:0;padding-top:0}
}

/* Keep the greeting at the top and the start card at the bottom. */
#bf-livechat .lc-home{justify-content:space-between;gap:24px;padding-bottom:24px}

#bf-livechat .lc-contact .lc-contact-intro{color:var(--lc-muted);font-size:12px;line-height:1.5;margin:0 0 10px}

/* Mobile support entry lives in the bottom navigation. */
#bf-mobile-bottom-nav .bf-bottom-support-logo img{width:26px;height:26px;object-fit:contain;border-radius:50%;display:block}
#bf-mobile-bottom-nav .bf-support-unread{position:absolute;top:1px;right:calc(50% - 17px);width:7px;height:7px;border-radius:50%;background:#ef4444}
#bf-mobile-bottom-nav .bf-support-unread[hidden]{display:none}
@media(max-width:767px){body.bf-mobile-chat-ready #bf-livechat .lc-launch{display:none!important}body.bf-mobile-chat-ready #bf-livechat .lc-window{bottom:calc(102px + env(safe-area-inset-bottom,0px));max-height:calc(100dvh - 116px - env(safe-area-inset-bottom,0px))}}

/* Full-screen mobile conversation, with the supplied smile icon in navigation. */
#bf-mobile-bottom-nav .bf-bottom-support-logo svg{width:24px;height:24px;stroke:none;fill:currentColor}
#bf-mobile-bottom-nav .bf-bottom-support-logo svg path{fill:currentColor;stroke:none}
@media(max-width:767px){
 body.bf-livechat-open{overflow:hidden!important;overscroll-behavior:none}
 body.bf-livechat-open #bf-mobile-bottom-nav{visibility:hidden!important;pointer-events:none!important}
 body.bf-livechat-open #bf-livechat{z-index:100001}
 body #bf-livechat .lc-window,body.bf-mobile-chat-ready #bf-livechat .lc-window{position:fixed;inset:0!important;width:100%!important;height:100dvh!important;max-height:100dvh!important;border:0!important;border-radius:0!important;box-shadow:none!important}
 #bf-livechat .lc-window header{padding-top:calc(12px + env(safe-area-inset-top,0px))}
 #bf-livechat .lc-home,#bf-livechat .lc-contact{padding-bottom:calc(24px + env(safe-area-inset-bottom,0px))}
 #bf-livechat .lc-chat{padding-bottom:calc(11px + env(safe-area-inset-bottom,0px))}
}

/* Private image attachments in both customer and agent messages. */
#bf-livechat .lc-image-link{display:block;margin:4px 0 8px;max-width:240px;text-decoration:none}
#bf-livechat .lc-image-link img{display:block;max-width:100%;max-height:280px;width:auto;height:auto;object-fit:contain;border-radius:10px}